At Ashlesha Heals (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring the confidentiality of your personal, health, and spiritual information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website or engage with our services, including yoga sessions, breathwork, holistic bodywork, ice bath practices, energy work, and astrology consultations.

1. Information We Collect

We may collect the following types of information:

a) Personal Information
Name
Email address
Phone number
City / location

Any information shared via contact forms, WhatsApp, or bookings

b) Sensitive Personal Data (Voluntarily Provided)
Date, time, and place of birth (for astrology services)
Health-related details (injuries, conditions, stress levels, emotional state)
Lifestyle and wellness-related inputs for personalised sessions

This information is collected strictly to personalise your sessions and is handled with high confidentiality.

c) Payment Information
Billing and transaction details
(Processed securely via third-party payment gateways; we do not store card details)
d) Technical Data
IP address
Browser/device type
Website usage data (pages visited, session duration)
Cookies and tracking technologies
2. How We Use Your Information

Your information is used to:

Schedule and deliver personalised services (yoga, therapy, astrology, etc.)
Provide consultations and customised recommendations
Communicate regarding bookings, sessions, and support
Improve website functionality and user experience
Comply with legal obligations

We do not send promotional communications without your consent.

3. Consent

By using our website or submitting your information, you consent to the collection and use of your data as outlined in this policy.

Submission of health or birth-related data is considered explicit consent
Contact via WhatsApp or forms implies consent to respond via those channels
4. Cookies & Tracking

We use cookies and similar technologies to:

Enhance user experience
Analyse website performance
Improve our services

You may disable cookies through your browser settings if preferred.

5. Sharing of Information

We do not sell or rent your personal data.

We may share information only:

With trusted third-party service providers (payment gateways, booking tools, analytics)
When required by law or legal authorities
To protect our rights, users, or prevent misuse

All third parties are required to maintain confidentiality and data security.

6. Data Security

We implement reasonable security practices to protect your data from unauthorised access, misuse, or disclosure. However, no online system is completely secure, and users share information at their own discretion.

7. Data Retention

We retain your data only as long as necessary to:

Deliver services
Maintain records
Meet legal and regulatory requirements

You may request deletion at any time.

8. Your Rights

You have the right to:

Access your personal data
Request corrections or updates
Request deletion of your data
Withdraw consent

To exercise these rights, contact us at ghr@ashleshaheals.com.

9. Third-Party Links & Platforms

Our website or communication may involve third-party platforms such as:

Payment gateways
Zoom / Google Meet (for online sessions)
WhatsApp or email communication

We are not responsible for the privacy practices of these external platforms.

10. Health & Wellness Disclaimer (Important for You)

Our services—including yoga, breathwork, bodywork, astrology, and energy practices—are not a substitute for medical advice, diagnosis, or treatment.

Any information shared:

Is for wellness, educational, and personal development purposes
Should not be considered medical or financial advice

Users are advised to consult qualified professionals where necessary.

11. Children’s Privacy

Our services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated effective date.

13. Contact Information

For any privacy-related concerns:

Ashlesha Heals
Email: ghr@ashleshaheals.com